Contact Us

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UK: 487 Chester Road, Manchester, Lancashire, United Kingdom, M16 9HF
US: 212 N 2nd Street, Ste 100, Richmond, KY 40475, United States
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Orders are processed within 1–2 business days and typically arrive within 3–4 business days after shipping. You will receive a tracking number once your order has been shipped.

What is your return policy?

You can return new, unused items within 14 days of receiving your order. SnapWear covers the return shipping cost, so you won’t have to pay anything to send the item back.

How long does it take to receive my refund?

Once we receive and inspect the returned item, refunds are processed within 7 days to your original payment method. You’ll receive an email notification when your refund is complete.

Do you offer exchanges?

Yes! If you need a different size, color, or product, we gladly offer exchanges. Just contact us at contact@snapwear.shop to begin the process.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking link. Tracking updates may take a few hours to appear

INFORMATION ABOUT US

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